Privacy policy

Privacy Policy — Velvet Ink Market

Last updated: June 2026

At Velvet Ink Market, we are committed to protecting your personal data and respecting your privacy. This policy explains what data we collect, how we use it, and your rights under UK GDPR.

Who We Are

Velvet Ink Market is an online retailer based in the United Kingdom. For the purposes of data protection law, we are the data controller responsible for your personal information.

For any privacy-related enquiries, contact us at: support@velvetinkmarket.com

What Data We Collect

When you place an order or interact with our store, we may collect the following:

  • Full name
  • Email address
  • Delivery and billing address
  • Payment information (processed securely — we do not store card details)
  • Order history and purchase details
  • Device and browsing data via cookies (where applicable)

How We Use Your Data

We collect and process your personal data solely for the following purposes:

  • To process and fulfil your orders
  • To send order confirmations, shipping updates, and customer service communications
  • To comply with our legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Who We Share Your Data With

To fulfil your order, your data may be shared with trusted third-party service providers, including:

  • Shopify — our e-commerce platform and secure checkout provider
  • Printful / Printify — our print-on-demand fulfilment partners
  • Shipping carriers — solely to deliver your order

All third parties are required to handle your data securely and in accordance with applicable data protection law.

Data Security

Your payment information is processed through Shopify's secure checkout, which is PCI-DSS compliant. We do not store payment card details on our systems.

Your Rights Under UK GDPR

As a UK resident, you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate or incomplete data
  • Request deletion of your personal data at any time
  • Object to or restrict how we process your data
  • Data portability — receive your data in a structured, commonly used format
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at support@velvetinkmarket.com. We will respond within 30 days in accordance with UK GDPR requirements.

Cookies

Our store may use cookies to improve your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

Velvet Ink Market support@velvetinkmarket.com United Kingdom